Better Health Supplies, Inc.

I already know exactly what product I want. Can you help me get it?

If you have a preferred product, please provide your HCPCS code and we will confirm the price and availability for you before placing your order.

I am not happy with the product I am currently using. Can you help me find a better fit?

Yes, we'd be happy to help you find a product that is most comfortable and fitting for to needs. We recommend taking our product fit quiz to determine the best products for your lifestyle. If you'd rather talk to someone, we also offer private consultations with our experts who will work with you to find the best fit. Can't choose just one? We can send you free samples so you can try and compare different products at home.

What brands do you provide?

Better Health partners with the best medical equipment providers in the country. Some of the brands we work with include Bard, Coloplast, CompactCath, Bayer, and Dexcom. All of our products have been tried and tested, ensuring the highest quality and safety standards for you.

I am looking for another Durable Medical Equipment (DME) that I cannot find on your website. What should I do?

We're so sorry that you haven't been able to find your preferred product. We'd be happy to check if we can find this product for you. We know how important it is for you to get the products you need, as soon as possible. Please contact our team with the details of the product you're looking for, and we'll get back to you. We are available to talk to you anytime from 9 a.m. to 5:30 p.m. PDT Monday-Friday. Alternatively, you can also send us a text message or email us at support@joinbetter.com.

How many products can I order at once?

Orders can be fulfilled at the frequency of your choice. For example. you can request for supplies to be delivered weekly, bi-weekly, or monthly. Depending on the frequency of your orders, you will be able to order the appropriate number of supplies.

I need help finding the right supplies -- how can Better Health help me?

Everyone's body is different, and some medical equipment may work and feel differently on different people. We know how important it is to have supplies that are not only comfortable but suitable for your needs. That's why our team of in-house experts are available for complimentary consultations, to support you and guide you through any challenges you might be facing with your current product. Our subscription model is flexible and allows for changes in products and quantities to be made easily, at any time. We'll continue to support you until you find the perfect fit.